Mary Lou's Rules: Wisdom from the One Who Wears the Crowne
In her American Cemetery & Cremation feature, “Mary Lou’s Rules: Wisdom from the One Who Wears the Crowne,” Mary Lou Cressy shares practical, heartfelt ideas for helping cemeteries better serve families and reconnect with cremation households. From improving temporary grave markers and elevating modest cremation containers to using deed-holder data, second rights of interment and personal outreach, Mary Lou reminds cemeteries that small, thoughtful actions can create meaningful family connections — and bring more cremated remains back to places of permanent care.